- Order Cancellation Policy
- Please review your order carefully before completing the checkout process. Once an order is placed and payment is processed, it is considered final and cannot be cancelled or modified for any reason. This policy applies to all products, including personalized and sale items.
- Refunds
- As all orders are final upon payment, we do not offer refunds for change of mind or customer error. Refunds are strictly limited to cases of stock unavailability or items damaged prior to delivery due to our error. If a refund is approved by our team, it will be processed back to your original method of payment within 5 to 10 business days.
- International Shipping & Duties
- Any customs duties, taxes, or brokerage fees incurred for international shipping are the sole responsibility of the customer and are non-refundable.
- Contact Information
• For any questions regarding cancellations, please contact us at: info@kanattale.com.